Cookie Policy
This policy explains how Mzansi Bites (Pty) Ltd uses cookies and similar technologies when you visit our website or use our services, and how this relates to your personal information under POPIA.
Last updated: 19 October 2026
1. Introduction
This Cookie Policy applies to mzansi-bites.co.za and related pages operated by Mzansi Bites (Pty) Ltd (we, us, or our).
It should be read together with our Terms of Service. For questions: support@mzansi-bites.co.za.
3. Why we use cookies
We use cookies and similar technologies to:
- Deliver and secure the website (including via our CDN and hosting providers);
- Remember choices you make where the site supports them;
- Measure traffic and improve content and performance when analytics are enabled;
- Support sign-in, checkout, and app features when those services are live;
- Prevent fraud and abuse.
4. Types of cookies we use
| Category | Purpose | Typical duration |
|---|---|---|
| Strictly necessary | Required for the site to load, route traffic securely, and protect against abuse. These cannot be switched off if you use the site. | Session to 1 year |
| Functional | Remember preferences (e.g. region hints) and improve your experience. | Up to 12 months |
| Analytics | Help us understand how pages are used (e.g. visits, errors) so we can improve the service. Used only when we enable analytics tools. | Up to 24 months |
| Marketing | Measure ad campaigns or show relevant offers. We use these only if you consent where required. | Up to 24 months |
On our current marketing website, we primarily rely on strictly necessary cookies from infrastructure providers (for example content delivery and security). We will update this table when we turn on additional analytics or marketing tools.
5. Third-party cookies
Some cookies are set by service providers acting on our instructions, such as:
- Hosting & CDN — to deliver pages quickly and securely (e.g. Amazon CloudFront);
- Payment partners — when you pay on the Platform (subject to their policies);
- Analytics providers — if and when we enable them on the site or app.
Third parties may process personal information according to their own privacy notices. We require processors to protect information in line with POPIA where applicable.
6. POPIA and your choices
Under the Protection of Personal Information Act 4 of 2013 (POPIA), cookie data that identifies you or can be linked to you is personal information. We process it lawfully based on:
- Legitimate interest or contractual necessity for strictly necessary cookies;
- Your consent for non-essential analytics and marketing cookies where required.
You can:
- Adjust browser settings to block or delete cookies (see section 7);
- Use device or browser “Do Not Track” signals — we honour applicable legal requirements when we implement tracking tools;
- Contact us to access, correct, or object to processing: support@mzansi-bites.co.za.
7. How to manage cookies
Most browsers let you refuse or delete cookies. Instructions are usually under Settings → Privacy or Help. Blocking strictly necessary cookies may prevent parts of the site from working.
Common browser help pages:
8. Retention
Session cookies expire when you close your browser. Persistent cookies remain until they expire or you delete them. We retain cookie-related logs only as long as needed for security, analytics, or legal obligations, then delete or anonymise them.
9. Updates to this policy
We may update this Cookie Policy when our technology or legal requirements change. Check the “Last updated” date above. Significant changes may be highlighted on the website or in the app.
10. Contact
Information officer / privacy queries: support@mzansi-bites.co.za
+27 72 338 0369 — Mzansi Bites (Pty) Ltd, South Africa.